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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Matheus

July 28, 2025

5  out of  5
rating by Paul Matheus
"Professional and really friendly. Thank you, for your Help"
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a m a

July 20, 2025

1  out of  5
rating by a m a
"Worst customer service and they increase your bill every month for no reason. Absolute scammers with the worst attitude, it’s draining to talk to them. Save your time energy and money. i’m switching agents."
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Kelly

July 16, 2025

1  out of  5
rating by Kelly
"Worst place ever"
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DAK

July 14, 2025

5  out of  5
rating by DAK
"Quick and efficient for service. Grace was a pleasure to deal with. DAK"
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Kim Nguyen

July 7, 2025

5  out of  5
rating by Kim Nguyen
"To find this agency today on my last day of insurance is a miracle to my personally. Natalie is amazing. She called me back instead of putting me on hold. Call this company first for all of your nsurance needs."
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Rolando Orraca Barrios

July 4, 2025

5  out of  5
rating by Rolando Orraca Barrios
"Muy buena atención y servicio en ese lugar. Para mí son los mejores"
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Jose Perdomo

June 26, 2025

5  out of  5
rating by Jose Perdomo
"Mi experiencia tramitando un seguro para auto en Brice Brown Insurance Agency ha sido totalmente satisfactoria. La actuación por parte del personal fué excelente: rapidez, exactitud, grandes ahorros... Recomiendo altamente esta agencia a la vez que agradezco y felicito a sus empleados, queriendo destacar en particular la eficiente labor del Manager de Ventas, señor Roberto Díaz, atento y profesional en todo momento."
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Zoot Byrne

June 26, 2025

5  out of  5
rating by Zoot Byrne
"Excellent work from Nathalie."
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Grizzly Hernandez

June 4, 2025

5  out of  5
rating by Grizzly Hernandez
"Very professional, friendly, courteous, and great service it was almost time for the representative to clock out and she still help me get insured really appreciate it. Thank you Natalie!!!!! We need more people like you!"
We responded:
"Thank you for your kind words, we are delighted to hear that Nathalie provided you with excellent service,"
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Michael Freedland

May 23, 2025

5  out of  5
rating by Michael Freedland
"I rarely leave a review but in this case it is a must. The way Noelle addressed my concerns and handled my policy was a 10! I have never experienced service like this through any of my previous account managers. She is a keeper!"
We responded:
"Michael, thank you so much for your kind words and trust in Noelle- your recognition of her exceptional service and dedication truly means a lot to us. "
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John Spurlock

April 24, 2025

5  out of  5
rating by John Spurlock
"Isabell got me the policy I wanted for a great price and was a pleasure to work with !"
We responded:
"John thank you for the kind review. We're thrilled to hear that Isabel was able to assist you so efficiently."
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Gabriel Saldivia

April 23, 2025

5  out of  5
rating by Gabriel Saldivia
"Great service and wonderful and kind people like Noelle."
We responded:
"Thank you for sharing you experience with Noelle. We really appreciate your feedback."
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Jose luis Carmona

April 21, 2025

5  out of  5
rating by Jose luis Carmona
"Muy buena asistencia al cliente"
We responded:
"Jose gracias por tu review lo aprecio mucho"
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Christine Zakharia

March 19, 2025

5  out of  5
rating by Christine Zakharia
"I would like to thank Brice Brown and Nathalie Serna for their outstanding professional and efficient service! They are both honest, kind and very accommodating! I greatly appreciate their kind attention to detail and making the experience of signing up for insurance very clear and simple as can be. I greatly recommend them!"
We responded:
"Thank you Christine, for your wonderful review and for placing your trust in us. We greatly appreciate your kind words about Nathalie's professionalism and service. We look forward to continuing to serve your insurance needs."
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Dynasty Charles

February 25, 2025

5  out of  5
rating by Dynasty Charles
"Noelle, I don’t think you fully realize how much your professionalism and compassionate spirit helped me during one of the most challenging times in my life. I remember facing a medical scare, barely able to walk, yet you uplifted me and supported me until I was able to come in person and catch up on my account. I’ve been coming to that office since middle school and have witnessed all the changes over the years. Through it all, you have remained a constant source of kindness and dedication. You bring so much more than a “just doing my job” attitude—I truly hope everyone recognizes that! If I could give a five-star rating for everything you do, it still wouldn’t compare to the impact you’ve made. Keep striving, keep shining, and keep changing lives. Not all superheroes wear capes, and you are proof of that. Wishing you nothing but the best!"
We responded:
"Charles, I really appreciate this review. I am glad Noelle was able to assist you. She is a great asset to my office and is greatly appreciated by my whole team."
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Jennie Robinson

February 24, 2025

5  out of  5
rating by Jennie Robinson
"thank you John for prompt service."
We responded:
"Thank you, Jennie we appreciate the feedback. I am glad Jon was able to take care of you promptly."
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Kerrah Williams

February 12, 2025

5  out of  5
rating by Kerrah Williams
"Thank you so much to Noelle-Anne for helping with my auto insurance! She literally found me a policy that was HALF the price I was originally paying!!!!! Thank u again for your efficiency and for going above and beyond to help me!!!"
We responded:
"Kerrah, thank you for the review. I am glad Noelle was able to assist you to save money. Welcome and thank you for choosing us as your agency."
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Jade Buchanan

February 7, 2025

5  out of  5
rating by Jade Buchanan
"Brittney Landrau has been such great assistance. She has made being with Statefarm a great experience."
We responded:
"Thank you Jade for your the review. We appreciate your feedback and loyalty to our office."
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Shane Munoz

January 30, 2025

5  out of  5
rating by Shane Munoz
"I had an amazing experience with agent Lexi! She answered my questions in a professional manner and was nice to speak with."
We responded:
"Thank you for the feedback, I am glad you had wonderful experience with Alexa"
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Peiscilla Valentin

January 30, 2025

5  out of  5
rating by Peiscilla Valentin
"I have been with State Farm for years. I would like to thank Alexa for being so kind a helping me with my situation."
We responded:
"Thank you, we appreciate your feedback. I am glad Alexa was able to assist you in your situation."
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Adriana Wroth

January 30, 2025

5  out of  5
rating by Adriana Wroth
"I’ve had an outstanding experience with this insurance company. I’ve worked with two amazing ladies, Brittany L. Landrau and Natalie Serna, who both helped me make changes to my home and auto insurance policies. They are incredibly helpful, always on top of things, and reply in a timely manner to ensure everything gets done smoothly. Beyond that, they both have a great attitude and truly make me feel valued as a customer. This is by far the best agency I’ve ever worked with, and I highly recommend them. Truly an incredible team!"
We responded:
"Thank you, so much for your feedback. "
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Flavio Caldera

January 6, 2025

1  out of  5
rating by Flavio Caldera
"After almost a decade being a customer, they turn their backs and hide behind industry protocols. They'll treat you as just as another check to cash, not as a person. Save money and so else where."
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Maria Badra

January 4, 2025

5  out of  5
rating by Maria Badra
"Tengo asegurada mi casa con este seguro. Tuve unas dudas con respecto a mis cláusulas y políticas de mi seguro y me atendió el señor Jonathan Pimental, él fue muy amable y aclaró mis dudas."
We responded:
"Gracias, aprecio mucho su review, el me alegro que Jonathan le haya podido ayudado."
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Alberta Boce

January 3, 2025

5  out of  5
rating by Alberta Boce
"Brittany is very patient with a dumb old lady. She knows her stuff"
We responded:
"Thank you for your review and your loyalty to our office. I am Brittney is able to assist you and she is a great service representative."
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Matt Sutherland

November 7, 2024

5  out of  5
rating by Matt Sutherland
"I had an amazing experience with Nathalie Serna! She made the process of getting a new car insurance policy so easy and stress-free. Nathalie took the time to explain all my options and helped me find the best coverage for my needs at a great rate. She was professional, friendly, and truly cared about making sure I was well-informed. Highly recommend her services."
We responded:
"Matt, Thanks for the great review and mention of our team member, Nathalie! We look forward to servicing your insurance needs. "